To deliver superior quality translations, I follow a clearly defined quality assurance process. Specifically, I will do the following for each job:


  1. Ask questions even before commencing translation to find out what your needs are. Once identified, your needs will
  2. guide me throughout the translation process.
  3. Make sure I have all the terminology required to complete the translation. I will consult your provided glossary/term base and/or research any additional terminology using available resources such as dictionaries, any area experts I know, translators’ forums and discussion groups on the Web, and other Web resources.
  4. Translate the original text using all of my knowledge, experience, skills, and available resources. This includes ALL translatable elements, such as headers/footers, captions, labels, etc.
  5. Check the translation. Among others, I will:
    1. Check the very text of my translation, including terminology, accuracy, grammar, etc.
    2. Make sure the translation is complete (no portions of the original left).
    3. Check the translation for spelling, double space, and punctuation errors.
    4. Make sure language- and culture-sensitive items like date/time formats, units of measure, proper names, etc., follow the rules of the target language/culture.
    5. Make sure the font formatting (type face and style, such as bold, italics and/or underline) matches that of the original.
    6. Make sure the layout (margins, table formatting, paragraphs) matches that of the original.
  6. Have the final version of my translation proofread by my colleague, a professional proofreader. The proofreading stage is mainly linguistic (accuracy, grammar, spelling, punctuation, etc.).
  7. Give the proofread translation a final read-through to ensure superior quality.
  8. Send back the file(s) to you, following any handback instructions you provide.

*For web site translations:

If an all-in-one web site translation service is requested, step 6 above is followed by extensive testing of the translated and compiled web site on a local server. The final web site is thenuploaded to your web server, following any upload instructions you provide.